Belfast Yankee Candle Company Blown Over By Increase in Online Christmas Sales

by denise 22. December 2011 09:41

A Belfast candle company has been blown over with an incredible 1500% increase in site traffic as it cashes in on record online Christmas sales.

With almost 1,000 organic daily site visits, www.yankee.co.uk is one of the largest distributors of Yankee Candles in the UK and Ireland.

Graeme Ferguson, Managing Director of Yankee Store Ltd, is delighted with web traffic to his refreshed website. 

“Last Christmas our site was receiving an average of 60 organic visits a day and this December we’re seeing nearly 1,000. 

“While E-commerce sites will always perform best at this time of year to witness such growth in traffic in 12 months is absolutely incredible.”

The Centre for Retail Research, is expecting online Christmas spending in Britain to reach a total of £13.4bn. This expected online spend was highlighted on Cyber Monday (5th December 2011).

“We experienced a significant surge in online traffic and received a higher than average quantity of online orders but were well prepared for the increase in demand. Our dispatch teams worked extremely hard to get the orders processed and the site coped particularly well, maintaining speed and performance.” 

Graeme Ferguson attributes much of the site’s success to the Belfast web specialists The Web Bureau.

Colin Graham, Technical Director of The Web Bureau said: 

“80% of the population are now hooked up to the Internet and of that number 75% research purchases online before buying.

“These figures highlight how important it is that firstly consumers can find your website and secondly that you make it appealing to purchase from your website. 

“For www.yankee.co.uk we wanted the site to be attractive as well as easy to use but we also implemented a successful Search Engine Optimisation (SEO) strategy resulting in the site being ranked within the top 3 Google results for related search terms.

“To encourage repeat visits several additional features were integrated into the site. This included competitions, a media centre to upload product images and videos and a Paypal payment option.

“Links to the company’s social media pages have also been incorporated allowing customers to contact the company via the most suitable medium. 

“We’re pleased the site is already delivering such great results and the online marketing strategy is producing high levels of organic traffic.”

Graeme Ferguson, Managing Director of Yankee Store Ltd who also has six stores across Northern Ireland, said:

“Working with The Web Bureau we were able to upload a ‘review’ feature for our customers to leave their own thoughts and opinions on products. This is a great indicator for us of what is popular with the customers and allows us to select our ‘fragrance of the month’.

“Customer feedback is very important to us and the response to the site has been very positive. Happy customers results in return visits and that’s the principal aim.”

More information on The Web Bureau can be found at www.thewebbureau.com

The Web Bureau can also be followed on Facebook and Twitter.

(Image, from L-R: Graeme Ferguson, MD & Maria O'Neill, Retail Manager, Yankee Store Ltd pictured with Colin Graham, Technical Director, The Web Bureau).

YouTube Marketing

by Lea Glover 17. November 2011 16:32

YouTube is now considered to be the second largest search engine after Google. With over 90 million unique monthly visitors and an average monthly view time of 54 hours per user, this platform is better for marketers than ever before.

 


It’s therefore surprising that YouTube is sometimes overlooked by businesses when considering an Internet Marketing strategy. Videos only take a few minutes to upload and the results can be significant yet many businesses in Northern Ireland seem to be missing out on YouTube’s online marketing value. YouTube can visibly promote your product or service in a creative way, but it is also a valuable tool for Search Engine Optimisation and analytics:


Search Engine Optimisation Value

 


Google puts high SEO importance on video content. With little effort your videos can easily out-rank competitor websites, top directories and article sites, often appearing on the first page. Google owns YouTube, so this alone increases its SEO value but there is also much opportunity to include links, tags and keywords in the description section.


YouTube Ads


The promoted video feature on Youtube brings the power of search advertising with keyword-based targeting. YouTube Promoted Videos work on the same basis as Google Adwords but are much better value for money. Target your video campaign with keywords and pay only when someone clicks to watch your video. This will drive potential customers to your videos where a ‘call to action’ overlay will link back to your website.


Analytics


Take advantage of YouTube’s Insights, an analytics tool that provides information such as demographics, abandonment rate, re-winds and fast-forwards. YouTube Insights will identify the exact point viewers leave your video and which scenes within the video are proving to be most popular.


Going Viral


48 hours of video content is loaded to YouTube every minute, therefore viral video marketing is in fact very difficult to achieve. Forget ‘going viral’ and think quality, not quantity. It’s important to focus on targeting your video to the correct market. A high number of visits isn’t as important as reaching the right customers. 


If you’re serious about using YouTube as an internet marketing tool, then do your research. Find your niche, discover what’s hot, identify current video trends and recognise good ideas for video content.


Online Market Research


Test your audience before your video goes live by running two different unlisted videos backed by search ads to determine which one gets the best response. An unlisted video will not appear on any of YouTube’s public spaces. Only people with a link to the video will be able to view it.


The comments box below your video can be used as online focus group testing. These comments will provide valuable insight into the products or services you’re promoting. Interact with viewers by answering comments or enquiries about your videos. This will not only create creditability but also encourages viewers to return leaving new comments, ratings and more views.


For more information on YouTube marketing and seo, contact us on info@thewebbureau.com

Google Analytics – Find Out What’s Happening As It Happens!

by Lea Glover 13. October 2011 11:14

Google Analytics

Many website owners will be familiar with Google Analytics, Google’s own web analytics solution which generates detailed statistics about visitors to your website.  Google Analytics gives rich insights into website traffic and marketing effectiveness.

On the 29th September, John Jersin of Google announced big changes to Google Analytics:

“Today we’re very excited to bring real time data to Google Analytics with the launch of Google Analytics Real-Time: a set of new reports that show what’s happening on your site as it happens.

Google Analytics goes Real-Time

Google’s extremely popular suite of measurement tools, Google Analytics, has had a number of revamps over the past few months, most notably with the introduction of real-time statistics and figures. This free service offered by Google currently takes 24 hours to report performance measures. Google Analytics has improved upon this with Real-Time, a tool which reports visitor statistics as it happen, instantly indentifying how many active users are on a website at any given time.

Quantify the Effectiveness of Your Marketing Campaigns

The much awaited, Real-time tool will shed some insight into social media tracking. The reports will be able to measure the immediate impact of tweets by the increase of hits to its website.... in real time! For example, a mention of a new blog posting on Twitter can lead to a flurry of online activity. Real-Time can help identify which tweets during a day are directly connected to an increase of website traffic.  If a business tweets about a new blog posting on its website, this should be evident by a surge of hits or visits to the blog page in the following hours. This not only measures the success of social media campaigns, but also provides insights on how to improve and engage better with followers.

Online marketing campaigns are fast and adaptive. Real-Time offers instant results for testing, so you can ensure tracking and measurement settings are correct before launching a campaign. It’s important to get this right before you start driving visitors to your page. Also test, tweak and adapt Google Analytics configurations as your campaign evolves.

Google isn’t the first company to offer such data. Real-time tools start-ups such as Chartbeat , Woopra, Getclicky and Mixpanel provide data in real-time. But unlike some of those, Google’s will be free.

It is likely to be the first of a number of changes for Google Analytics. Google Analytics Premium is another hot topic of the moment and something Google announced soon after Real-Time. The Premium service offers extra processing power, expansive data, advanced analysis tools and 24/7 dedicated support. There is an annual fee for users in the UK, US & Canada and is the first paid for solution by Google Analytics. The free version of Google Analytics will continue to exist alongside the Premium version.


How to get Real-Time?

Real -time reports are only available to a number of users in the newest version of Google Analytics. So now is the time to download the ‘New Version’. The link is available in the top right of Google Analytics dashboard.

The report feature will be available to all users in the upcoming weeks. If you can’t wait, there is an opportunity to sign up for early access by visiting https://services.google.com/fb/forms/realtimeanalytics/

For more information on our web design, web development and online marketing strategies email info@thewebbureau.com

 

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