Digital Account Manager

The Role

This role requires somebody that is able to work from the office in Belfast when required.

The Company

“We are Wireless. Our people create award-winning national and local radio and podcasts which have become destinations for millions of listeners across the UK, Ireland and beyond. Our success is rooted in delivering content our audiences love. Since Chris Evans returned to his spiritual home at Virgin Radio UK a year ago, the whole schedule has seen record audiences, and we’ve launched three new Virgin channels: Anthems, Chilled and Groove. talkSPORT is the world’s biggest sports radio station, partnering with the Premier League, the England Cricket Board and many others to deliver live commentaries and analysis from the best in the business. From FM104 in Dublin, to Cork’s 96FM, our Irish local radio brands are distinguished by their connections with their communities.

The Team: Zesty/Web Bureau, a company full of talented, dedicated and creative people. We are an ambitious and ever-growing organisation with a passion for technology, the Internet and customer service. Zesty/Web bureau is an award-winning digital strategy, design and development agency with over 22 years' experience gained across 3000+ digital projects

The Role

We are looking for an organised, motivated, and passionate Digital Account Manager to join our busy team. The Digital Account Manager will work with our portfolio of clients to manage their websites. This will include the project management of new website builds, as well as the management of existing client's requirements. This role forms a crucial part of our agency.

Day to Day Responsibilities

• Manage the full website project lifecycle from inception to completion, to ensure a smooth and successful project delivery and that the project has been delivered on time and within budget.
  
  
• Manage existing portfolio of clients with any queries or new work that may come through

• Manage workloads, prioritise and deliver projects within agreed deadlines, along with providing clients with strategic support and ensuring that project objectives are met
  
  
• Collaborate with the wider team including design and development to ensure successful delivery of the project objectives.

• Be willing to assist the Accounts with the support inbox and the phones
  
  

Requirements:

• 2-3 years + digital account/project experience minimum

• Ideally looking for someone with experience working within an agency in the capacity of Account Management or Project Management

• Proven experience of working closely with clients and other team members in a collaborative manner
  
  
• Track record of developing client relationships

• Ability to manage multiple projects at one time, prioritise and deliver calmly under pressure

• Excellent attention to detail
  
  
• Experience of using Project Management tools such as Teamwork, JIRA, Trello and the like
  
  

Desirable Criteria:

• Experience of working with ecommerce projects  
• Experience of content management systems such as Shopify, Umbraco and Magento

In return we offer

• A competitive salary
• Flexible working (currently working from home)
• Company pension scheme
• Regular appraisals and personal development plans
• Training opportunities for personal development
• Regular staff outings and team building events

Next Steps

If you interested in applying for this position, please email a current CV to jobs@thewebbureau.com.

Please ensure your CV outlines your skills and experience in relation to the requirements.

Equal Opportunities

The Company is an equal opportunities employer and wholeheartedly supports the principle of equal opportunities for all its employees and for all applicants for employment. It opposes all forms of discrimination in the workplace.

We are a diverse and team so want to maximise every individual’s potential to create a productive environment where everyone feels valued, and where talents are fully recognised and utilised.

This means affording equal access to any employment opportunities within the Company according to your ability, without prejudice or discrimination by reason of race, colour, nationality, ethnic or national origin, religion, belief, gender, sexual orientation, gender reassignment, marital status, disability or age.